Last updated: October 2026
Pricing and where you buy
Prices for memberships, wash books, and gift cards are set in our online customer portal, run for us by NXT Wash. The price shown in the portal at the time you check out is the price that applies to an online purchase. Prices on this website are kept in step with the portal, but if they ever differ, the portal is right. Your membership is created, billed, and managed in that portal.
Membership terms
1. Your membership is tied to one license plate
Your membership is linked to the license plate of one vehicle. It cannot be transferred to another car or shared. Each vehicle needs its own membership.
2. One wash per day
Your membership covers one car wash per day. If you want another wash on the same day, it is charged at the regular price.
3. Billed monthly on the 1st, prorated to start
Recurring memberships bill on the 1st of each month. When you join partway through a month, your first charge is prorated by the day, so you pay only for the days left in that month.
4. No refunds or credits for unused time
If you cancel, your membership runs to the end of the period you have paid for. We do not refund or credit the days you did not use.
Pricing and adjustments
5. Prices can change
Membership and service prices can change at any time without advance notice. The current price is always the one shown in the portal.
6. Wash books and car wash cards hold no cash value
A prepaid wash book or car wash card is a count of washes, not a dollar balance. It has no monetary value and cannot be exchanged for cash. Any promotion attached to these cards can change at any time without notice.
Customer conduct
7. Treat the crew and other customers with respect
Verbal abuse, harassment, or inappropriate behavior toward our staff or other customers is not tolerated. It can result in immediate cancellation of your membership without a refund.
8. We can cancel a membership
Southtown Car Wash can cancel a membership at any time, for any reason.
Your vehicle and safety
9. Your vehicle must be in condition to be washed
You are responsible for making sure your vehicle is in a condition suitable for washing. If you are not sure, ask an attendant before you enter.
10. Follow instructions in the lane
Follow all verbal and written instructions while you are on the property. Make sure your vehicle is properly loaded onto the conveyor and placed in neutral. If you are unsure about anything, ask for help before using the car wash.
11. You are responsible for damage you cause
If damage or injury to our equipment, staff, or other customers results from not following the safety guidelines, you are responsible for it.
Disclaimer
12. Damage from not following guidelines
Southtown Car Wash is not liable for damage to a vehicle that results from not following the posted guidelines or instructions.
13. Services and hours can change
We may change, suspend, or stop any service or promotion without notice. Southtown Car Wash is not responsible when the car wash is closed, for any reason, including weather, vacation, equipment failure, or renovation. Membership days are not credited back for closures.
Your agreement
By buying a membership, wash book, or gift card, or by using our services, you confirm that you have read, understood, and agreed to these terms. Southtown Car Wash can update these terms at any time without advance notice. The current version is always available in the portal at checkout and on this page.
Managing your membership
Your membership is managed in the online member portal, where you can update your payment card, review billing, and cancel.
Log in / Manage membership (opens the Southtown member portal in a new tab)
Questions about these terms: email southtowncarwashes@gmail.com or call (217) 342-2855.